Texas · ERCOT · Providers
Texas Electricity Providers, Graded
We grade providers on financial strength, pricing transparency, complaint history, and contract flexibility. A grade describes the company, not any single plan.
Each profile also says whether you can enroll with that provider through Watt Alpha.
See which plans fit your home→The Roster
Gexa Energy
Business contracts only · Residential · Commercial
A NextEra-owned Texas retailer known for renewable plans and bill-credit pricing. Bill credits can make a plan look cheap at one usage level and expensive at another.
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Frontier Utilities
Not yet available to enroll · Residential · Commercial
A Houston retailer that competes on sharp fixed-rate and bill-credit pricing. The advertised price only holds if your usage lands where the plan expects it.
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IronHorse Power
Watt Alpha partner · Commercial · Small business · Residential (where available)
An independent Texas supplier focused on business customers. It prices commercial supply from a published fixed-price matrix, which makes offers easy to compare across terms and start dates.
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Atlantex Power
Enroll through Watt Alpha · Residential · Commercial
The Texas brand of Atlantic Energy. Its catalog mixes plain fixed-rate plans with bill-credit plans, and the two need to be judged differently.
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Hudson Energy
Editorial profile · Commercial · Industrial
A commercial-and-industrial specialist in the Just Energy family with a deep product shelf: fixed, index, and custom structures that reward buyers who understand exactly which risk they are taking.
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Methodology
How the Provider Grade Is Computed
Every provider is scored 0 to 100 on four factors, combined under a fixed weighting: financial strength (35%), pricing transparency (25%), complaint history (25%), and contract flexibility (15%). Complaint history comes from a curated index of complaints per 1,000 customers, built from the PUCT’s published complaint statistics.
The weighting is fixed and versioned in code, so the same inputs always produce the same grade. Compensation is not an input to any score. A grade is not a recommendation of any plan. Where an input cannot be verified as current, the figure that depends on it is hidden rather than estimated.
Watt Alpha LLC is a PUCT-registered Texas electricity broker (registration BR260144). Providers pay Watt Alpha a commission when a customer enrolls through us, and some business customers pay an agreed advisory fee. Compensation never changes a provider's grade or the order of the plans we show.
Provider grades and profiles use public data and Watt Alpha's own methodology. A profile is not an endorsement by the provider, and a grade is not a recommendation of any plan. Watt Alpha does not transact every provider shown. Live figures are hidden whenever they cannot be verified as current.
Frequently asked questions
What is the Watt Alpha provider grade?
A letter grade for each retail electricity provider, built from four weighted scores: financial strength, pricing transparency, complaint history, and contract flexibility. It is computed from public data under the methodology on this page. It describes the company, not any single plan.
Why does Watt Alpha profile only these providers?
We profile providers we can evaluate carefully. Each profile says plainly whether you can enroll with that provider through Watt Alpha today. Some are partners we can enroll with, some have agreements that do not yet cover home enrollment, and editorial profiles carry no partnership at all.
Is a higher-graded provider always the better choice?
No. The grade measures the company. What you pay depends on the specific plan, its term, and your usage. A plan from a B-graded provider that fits your usage can cost less than a plan from an A-graded provider that does not. Use the grade as context, not as a plan ranking.
How current are the rates and grades shown?
Live figures are updated as new data is processed, and each provider page shows an updated stamp from that provider's actual refresh time. Any figure more than 14 days old is hidden rather than shown as current.
Does compensation affect grades?
No. Providers pay Watt Alpha a commission when a customer enrolls through us, and the disclosure below explains how. Grades are computed from public data under a fixed weighting. Partnership status changes whether you can enroll through us, never what a provider scores.
Which Texas electricity providers are financially stable?
Financially stable Texas electricity providers are the REPs strong enough to honor a fixed price through a volatile ERCOT summer, which is why Watt Alpha grades every profiled provider on financial strength. That factor carries a 35% weighting, the heaviest of the four inputs in the Watt Alpha provider grade.
What happens if my electricity provider goes out of business in Texas?
If a retail electricity provider goes out of business in Texas, the lights stay on: customers are automatically transferred to a designated provider of last resort under PUCT Substantive Rule 25.43, with no interruption in service. POLR rates run well above competitive offers, so the practical move is selecting a new provider promptly, and no early termination fee applies to the transfer.
How do I check complaints against a Texas electricity provider?
You check complaints against a Texas electricity provider through the Public Utility Commission of Texas, which publishes complaint statistics for every retail electric provider it regulates. Watt Alpha converts that public record into a complaints-per-1,000-customers index that drives 25% of each provider's grade, so the complaint history is already normalized for provider size.
How is a Watt Alpha provider grade different from review-site star ratings?
A Watt Alpha provider grade is computed from public data — PUCT complaint statistics, counterparty and financial signals, price-structure transparency, and contract terms — under a fixed weighting, while star ratings aggregate self-selected reviews that skew toward billing disputes. The same inputs always produce the same grade for a Texas provider, and a grade describes the company rather than recommending any plan.
Is switching electricity providers mid-contract ever worth the early termination fee in Texas?
Switching Texas electricity providers mid-contract is worth it when the savings over your remaining term exceed the early termination fee printed on your Electricity Facts Label, a figure every REP must disclose. Texas rules also waive the fee entirely in two cases: you are moving, or you switch within 14 days of your contract's expiration date.
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Topics · Gexa Energy, Frontier Utilities, IronHorse Power, Atlantex Power, Hudson Energy, Public Utility Commission of Texas, Texas Residential Electricity, Texas Commercial Energy, Watt Alpha